Returns & Exchanges
At Tug-E-Nuff, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. If your new fashion piece isn't the perfect fit, our simple return process ensures a stress-free experience.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
- 3.Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized courier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days.